Shipping Information

📦 Shipping Information

FREE SHIPPING Australia Wide on all orders over $100

🚚 Delivery Methods & Rates

Australia Wide:

Standard Shipping — $11.00
Express Shipping — $14.95

Australia Wide (Jewellery Only):

Standard Shipping — $6.00

⏰ Dispatch & Delivery Times

Most orders are dispatched within 48 hours of purchase
Orders are not shipped on weekends or public holidays
Please allow 1–5 business days for delivery within Australia (Express generally faster)

🏢 Shipping to a Business Address

If shipping to a business or company address, please ensure you include the business name in the correct field at checkout.

📦 Delivery Responsibility

Once your parcel has been dispatched from our warehouse, it becomes the responsibility of Australia Post.

If your order hasn’t arrived within the estimated delivery time, we’ll do our best to track and locate it for you.
Please contact us at warriewood2@alexandnia.com.au with your order number and delivery details.

📍 Address Accuracy

Please ensure the postal address provided at checkout is correct.
We cannot accept responsibility for orders not received due to an incorrect or incomplete address being provided.

💌 Need Help?

If you have any questions about your order or delivery, reach out to us anytime at warriewood2@alexandnia.com.au — we're happy to help!